RIVERSIDE COUNTY EMS AGENCY

Phone: (951) 358-5029 Fax: (951) 358-5160

Office Hours: 8:00 am - 5:00 pm Monday - Friday

For technical support with our county's ePCR platform, ImageTrend Elite, please contact our HelpDesk and on-call System Administrators at: (951) 840-0675, or open a support ticket 24/7 here: https://remsa.freshdesk.com/support/home 

Please note that all certification must be done via the ImageTrend License Management System, at https://ca.emsbridge.com/remsa.

 

Riverside County EMS Agency (REMSA) Staff

 
Name
Position
Team Programs
Alejandro Gonzalez Business Process Analyst EMS Data and Reporting • EMS System Administration Support
• WebEOC Incident Management System - System Administration
Anita Newland Administrative Services Analyst II Medical and Health Operations    • Credentialing - Technical Lead
• EMS Prehospital Contracts Administration
• EMS Agency Finance Tracking
• EMS Stakeholder Database Administration
• EMCC Coordination
Bryan Hanley EMS Specialist  Clinical • EMS System Education
• EMS Training & Education Program Oversight
Catherine Farrokhi Supervising Research Specialist EMS Data and Reporting • Continuous Quality Improvement (CQI) - Data and Reporting Lead
• Emergency Response Data and Reporting
• EMS Information Systems (REMSIS) Programs and Planning
• Riverside Overdose Data to Action Project (RODA) - Project Lead for the Emergency Management Department
• State CORE Measures Data and Reporting
Dan Bates Program Chief II Medical and Health Operations • ALS Contract Monitoring
• Disaster Medical System
• Duty Officer Program
• EMS Administrative Zones
• First Response Agreements
• Permitting and Enforcement Oversight
David Gibson Emergency Services Coordinator Medical and Health Operations • Certification / Accreditation
• EMS Credentialing
• Enforcement / Investigations
Dustin Rascon EMS Specialist Clinical • Continuing Education Provider Oversight
• Learning Management Platform Administration
• Medication Waiver Program Oversight
• Mobile Policy Manual App Development and Management
• Policy Manual Development and Management
Evelyn Pham Administrative Services Assistant Clinical • EMS Committee Coordination (CQILT / HEMS / PMAC / STEMI / Stroke)
• ImageTrend: Patient Registry Administration
• STEMI and Stroke Data Collection and Reporting
• Website Administration (remsa.us & rivcoems.org)
Henry Olson EMS Specialist Medical and Health Operations • Ambulance Permitting
• Helicopter EMS (HEMS) System Oversight
James Lee Senior EMS Specialist Medical and Health Operations • AED / PAD
• Designated Infection Control Program Officer
• Emergency Medical Dispatch
Jan Merrick Emergency Services Coordinator Medical and Health Operations
• Health Care Coalition Coordinator
• Hospital Preparedness Program
Jose De Leon Communications Technician Medical and Health Operations • Communications Equipment Integration Support 
• County Communications Radio Systems Inspections and Testing
• Mountain Top Project Lead (Outdoor Warning & Traveler Information System)
• PSEC System Maintenance and Coordination
• Radio Programming Coordination
• UHF / VHF / HF Systems Maintenance and Coordination
Karleen Wade Emergency Management Program Supervisor Medical and Health Operations • Certification / Accreditation
• EMS Credentialing - Background Issue Oversight
• Enforcement
Leslie Duke Specialty Care Nurse Clinical • Base Hospital Liaison (Audits and Contracts)
• CARES Registry Administration
• Specialty Care Systems Administration (STEMI & Stroke)
• Trauma System
Lisa Madrid EMS Specialist Clinical • CORE Measures
• Continuous Quality Improvement (CQI) - Clinical Coordinator
• CQILT / HEMS Committee Oversight
• ImageTrend: ePCR System Administration
Lizette Cisneros Office Assistant III Medical and Health Operations • Certification / Accreditation
Mary Hall Executive Assistant Administrative  
Moses Martinez Senior GIS Specialist EMS Data and Reporting • Emergency Response Data and Reporting
• Geographic Information Systems / Maps (GIS) - Program Lead
• GIS Mapping and Spatial Analytics
Nick Ritchey Senior EMS Specialist EMS Data and Reporting • Ambulance Compliance Monitoring
• FirstPass Administration - Technical Lead
• FirstWatch Administration - Technical Lead and Coordination 
• ImageTrend: ePCR System Administration
• ImageTrend: License Management System (LMS) Administration
Dr. Reza Vaezazizi         Medical Director   • EMS System Medical Control
Sean Hakam EMS Specialist EMS Data and Reporting • EMS Data and Reporting
• Emergency Medical Dispatch (EMD) Data and Reporting
• Overdose to Action Project (RODA) - EMS Clinical Coordinator
Shanna Kissel Assistant Nurse Manager Clinical • Continuous Quality Improvement (CQI) - Clinical Oversight
• PMAC Oversight
• Specialty Care Systems Oversight (STEMI & Stroke)
• Trauma System Oversight
Stephani Harrington Research Specialist I EMS Data and Reporting • Data Dashboard Development
• EMS System Data Collection and Reporting 
• Overdose to Action Project (RODA) - EMS Data and Surveillance Coordinator
Steve Jensen Emergency Services Coordinator Medical and Health Operations • Hospital Preparedness Program and Training
Sudha Mahesh Research Specialist II EMS Data and Reporting • Ambulance Compliance Data Collection and Reporting
• Ambulance Patient Offload Delay (APOD/APOT) Data Collection and Reporting
• Continuous Quality Improvement (CQI) - Technical Data Lead 
• CORE Measures
• Data Dashboard Development
• EMS System Data Collection and Reporting - Technical Lead
• ImageTrend: Patient Registry Administration
• SCOPE Dashboard - Lead
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