RIVERSIDE COUNTY EMS AGENCY

Phone: (951) 358-5029 Fax: (951) 358-5160

Office Hours: 8:00 am - 5:00 pm Monday - Friday

For technical support with our county's ePCR platform, ImageTrend Elite, please contact our HelpDesk and on-call System Administrators at: (951) 840-0675, or open a support ticket 24/7 here: https://remsa.freshdesk.com/support/home 

Please note that all certification must be done via the ImageTrend License Management System, at https://ca.emsbridge.com/remsa.

 

Riverside County EMS Agency (REMSA) Staff
Name
Position
Programs
Bates, Dan Deputy EMS Administrator
ALS Contract Monitoring
Disaster Medical System
Duty Officer Program
EMS Administrative Zones
First Response Agreements
Permitting and Enforcement Oversight
Cisneros, Lizette Office Assistant III Certification / Accreditation
Douville, Trevor EMS Administrator EMS Agency Administration
Duke, Leslie Specialty Care Coordinator
Base Hospital Liaison (Audits and Contracts)
CARES Registry Administration
Specialty Care Systems Administration (STEMI & Stroke)
Trauma System
Farrokhi, Catherine Supervising Research Specialist
Continuous Quality Improvement (CQI) - Data and Reporting Lead
Emergency Response Data and Reporting
EMS Information Systems (REMSIS) Programs and Planning
MX +EMS Project
State CORE Measures Data and Reporting
Gibson, David EMS Specialist
Certification / Accreditation
EMS Credentialing
Enforcement
Hakam, Sean EMS Specialist
EMS Data and Reporting
Emergency Medical Dispatch (EMD) Data and Reporting
Overdose to Action Project (RODA) - EMS Clinical Coordinator
SCOPE Dashboard - Lead
Hall, Mary Secretary Agency Secretary
Hanley, Bryan EMS Specialist EMS System Education and Training
Harrington, Stephani Research Specialist I
Data Dashboard Development
EMS System Data Collection and Reporting
Overdose to Action Project (RODA)
Heyden, Misty Administrative Services Analyst II
EMS Prehospital Contracts Administration
EMS Agency Finance Tracking
EMS Stakeholder Database Administration
EMCC Coordination
Kissel, Shanna Assistant Nurse Manager
Continuous Quality Improvement (CQI) - Clinical Oversight
PMAC Oversight
Specialty Care Systems Oversight (STEMI & Stroke)
Trauma System Oversight
Lee, James EMS Specialist Emergency Medical Dispatch
Designated Officer / Infection Control Programs
PAD/AED
Madrid, Lisa EMS Specialist
CORE Measures
Continuous Quality Improvement (CQI) - Clinical Coordinator
CQILT / HEMS Committee Oversight
ImageTrend: ePCR System Administration
Mahesh, Sudha Research Specialist II
Ambulance Compliance Data Collection and Reporting
Ambulance Patient Offload Delay (APOD/APOT) Data Collection and Reporting
Continuous Quality Improvement (CQI) - Technical Data Lead
CORE Measures
Data Dashboard Development
EMS System Data Collection and Reporting - Technical Lead
ImageTrend: Patient Registry Administration
Olson, Henry EMS Specialist Ambulance Permitting
Helicopter EMS (HEMS) System Oversight
Petrilla, Karen EMS Specialist Credentialing / Enforcement
Pham, Evelyn Administrative Services Assistant
EMS Committee Coordination (CQILT / HEMS / PMAC / STEMI / Stroke)
ImageTrend: Patient Registry Administration
STEMI and Stroke Data Collection and Reporting
Website Administration (remsa.us & rivcoems.org)
Plumley, Misty Senior EMS Specialist
EMS for Children (EMSC)
SOS Team Lead
Rascon, Dustin EMS Specialist
Alternative Medications / Medication Waiver Program Oversight
CE Provider Oversight
Continuous Quality Improvement (CQI) - Clinical Review
FirstPass Administration – Clinical Lead
Mobile Policy Manual App Development and Management
Policy Manual Development and Management
Ritchey, Nick EMS Specialist
Ambulance Compliance Monitoring
FirstPass Administration - Technical Lead
FirstWatch Administration - Technical Lead and Coordination
MX +EMS Project Technical Lead
ImageTrend: ePCR System Administration
ImageTrend: License Management System (LMS) Administration
Vaezazizi, Reza Medical Director EMS System Medical Control
Wade, Karleen EMS Specialist
Certification / Accreditation
EMS Credentialing - Background Issue Oversight
Enforcement
     

 

Riverside County EMS Agency (REMSA) Staff
Name
Position
Programs
Bates, Dan Senior EMS Specialist Operations
PAD/AED
Emergency Communications
Cisneros, Lizette
 Office Assistant III
 Certification/Accreditation
Dominguez, Jennifer Office Assistant III Certification/Accreditation
Douville, Trevor EMS Administrator EMS Administrative Zones
ALS Contract Monitoring
First Response Agreements
Disaster Medical System
Duty Officer Program
Farrokhi, Catherine Supervising Research Specialist
 EMS Data and Reporting
Reporting and Data Unit Supervision
Herbaugh, Georgia Secretary Agency Secretary
Heyden, Misty Administrative Services Analyst II EMS Credentialing - Background Issue Oversight
ImageTrend License Management System (LMS) Administration
Kissel, Shanna Assistant Nurse Manager Trauma System
Clinical Team Supervision
Lee, James EMS Specialist Ambulance Permitting
Ambulance Compliance Monitoring
Emergency Medical Dispatch
Designated Officer / Infection Control Programs
EMS Administrative Zones
Interfacility Transfer Task Force
Madrid, Lisa EMS Specialist Continuous Quality Improvement
ImageTrend ePCR System Administration
Mahesh, Sudha Research Specialist II Ambulance Patient Offload Delay (APOD/APOT)
Ambulance Compliance
EMS Data
ImageTrend Patient Care Registry
Olson, Henry EMS Specialist Ambulance Permitting
Continuous Quality Improvement
CARES Registry
Helicopter EMS (HEMS)
Petrilla, Karen EMS Specialist Credentialing
Enforcement
Pham, Evelyn Administrative Services Assistant STEMI and Stroke Data Collection
EMS Committees
ImageTrend Patient Care Registry
Website Administration
Plumley, Misty Senior EMS Specialist Training / Continuing Education
EMS for Children (EMSC)
Policy Manual
Continuous Quality Improvement Supervision
Ritchey, Nick EMS Specialist Ambulance Compliance Monitoring
ImageTrend ePCR System Administration
Quality Improvement Data Tools
Shepherd, Patrice EMS Research Specialist
 Geographic Information Systems/Maps (GIS)
ImageTrend ePCR System Administration
SCOPE Program
Website Administration
Vaezazizi, Reza Medical Director EMS System Medical Control


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