RIVERSIDE COUNTY EMS AGENCY

Phone: (951) 358-5029 Fax: (951) 358-5160

Office Hours: 8:00 am - 5:00 pm Monday - Friday

For technical support with our county's ePCR platform, ImageTrend Elite, please contact our HelpDesk and on-call System Administrators at: (951) 840-0675, or open a support ticket 24/7 here: https://remsa.freshdesk.com/support/home 

Please note that all certification must be done via the ImageTrend License Management System, at https://ca.emsbridge.com/remsa.


Riverside County EMS Agency (REMSA) Staff

Name
Position
Programs
Bates, Dan Deputy EMS Administrator Permitting and Enforcement Oversight
Operations
Emergency Communications
Cisneros, Lizette
Office Assistant III
Certification/Accreditation
Dominguez, Jennifer Office Assistant III Certification/Accreditation
Douville, Trevor EMS Administrator EMS Administrative Zones
ALS Contract Monitoring
First Response Agreements
Disaster Medical System
Duty Officer Program
Farrokhi, Catherine Supervising Research Specialist
EMS Data and Reporting
Reporting and Data Unit Supervision
Herbaugh, Georgia Secretary Agency Secretary
Heyden, Misty Administrative Services Analyst II EMS Credentialing - Background Issue Oversight
ImageTrend License Management System (LMS) Administration
Kissel, Shanna Assistant Nurse Manager Trauma System
Clinical Team Supervision
Lee, James EMS Specialist Emergency Medical Dispatch
Designated Officer / Infection Control Programs
PAD/AED
Madrid, Lisa EMS Specialist Continuous Quality Improvement
ImageTrend ePCR System Administration
Mahesh, Sudha Research Specialist II Ambulance Patient Offload Delay (APOD/APOT)
Ambulance Compliance
EMS Data
ImageTrend Patient Care Registry
Olson, Henry EMS Specialist Ambulance Permitting
Continuous Quality Improvement
CARES Registry
Helicopter EMS (HEMS)
Petrilla, Karen EMS Specialist Credentialing
Enforcement
Pham, Evelyn Administrative Services Assistant STEMI and Stroke Data Collection
EMS Committees
ImageTrend Patient Care Registry
Website Administration
Plumley, Misty Senior EMS Specialist Training / Continuing Education
EMS for Children (EMSC)
Policy Manual
Continuous Quality Improvement Supervision
Ritchey, Nick EMS Specialist Ambulance Compliance Monitoring
ImageTrend ePCR System Administration
Quality Improvement Data Tools
Shepherd, Patrice EMS Research Specialist
Geographic Information Systems/Maps (GIS)
ImageTrend ePCR System Administration
SCOPE Program
Website Administration
Vaezazizi, Reza Medical Director EMS System Medical Control


Riverside County EMS Agency (REMSA) Staff

Name
Position
Programs
Bates, Dan Senior EMS Specialist Operations
PAD/AED
Emergency Communications
Cisneros, Lizette
Office Assistant III
Certification/Accreditation
Dominguez, Jennifer Office Assistant III Certification/Accreditation
Douville, Trevor EMS Administrator EMS Administrative Zones
ALS Contract Monitoring
First Response Agreements
Disaster Medical System
Duty Officer Program
Farrokhi, Catherine Supervising Research Specialist
EMS Data and Reporting
Reporting and Data Unit Supervision
Herbaugh, Georgia Secretary Agency Secretary
Heyden, Misty Administrative Services Analyst II EMS Credentialing - Background Issue Oversight
ImageTrend License Management System (LMS) Administration
Kissel, Shanna Assistant Nurse Manager Trauma System
Clinical Team Supervision
Lee, James EMS Specialist Ambulance Permitting
Ambulance Compliance Monitoring
Emergency Medical Dispatch
Designated Officer / Infection Control Programs
EMS Administrative Zones
Interfacility Transfer Task Force
Madrid, Lisa EMS Specialist Continuous Quality Improvement
ImageTrend ePCR System Administration
Mahesh, Sudha Research Specialist II Ambulance Patient Offload Delay (APOD/APOT)
Ambulance Compliance
EMS Data
ImageTrend Patient Care Registry
Olson, Henry EMS Specialist Ambulance Permitting
Continuous Quality Improvement
CARES Registry
Helicopter EMS (HEMS)
Petrilla, Karen EMS Specialist Credentialing
Enforcement
Pham, Evelyn Administrative Services Assistant STEMI and Stroke Data Collection
EMS Committees
ImageTrend Patient Care Registry
Website Administration
Plumley, Misty Senior EMS Specialist Training / Continuing Education
EMS for Children (EMSC)
Policy Manual
Continuous Quality Improvement Supervision
Ritchey, Nick EMS Specialist Ambulance Compliance Monitoring
ImageTrend ePCR System Administration
Quality Improvement Data Tools
Shepherd, Patrice EMS Research Specialist
Geographic Information Systems/Maps (GIS)
ImageTrend ePCR System Administration
SCOPE Program
Website Administration
Vaezazizi, Reza Medical Director EMS System Medical Control


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